Warranty

LIMITED WARRANTY

HP SERIES-  LIFETIME WARRANTY, COLOR WARRANTY,

XFINITY NR- LIFETIME WARRANTY- COLOR Warranty

5 YEAR PRODUCT WARRANTY (Non Reflective Professional film series)

3 YEAR PRODUCT WARRANTY (Non Reflective XG film series)

Xsun warrants professionally sold and installed Protectgard brands of Non Reflective Professional automotive type window film against peeling, cracking, delamination and adhesive failure. This warranty coverage is valid for a period of two (2) years from its original installation date. for XG Films & five (5)Years for NR Professional Films.

 

LIFE TIME PRODUCT WARRANTY (High Performance Professional film series)

Xsun warrants professionally sold and installed Protectgard brands of Professional High Performance automotive type window film against peeling, cracking, delamination, demetallization,adhesive failure and change of color to purple. This warranty coverage is valid so long you own the car from the date of its original installation.

 

TO MAKE A CLAIM

In the unlikely event film fails to comply under recommended use within warranty period. The film would be replaced (labor & material) with total claim limited to maximum invoice value of $200.00. Xsun reserves the right to inspect film failure. This warranty certificate is to be produced along with original bill of sale or proof of installation together with the description of the defect to Authorized dealer or send to directly warranty Department.

 

NOTE - SUN CONTROL, SAFETY, DECORATIVE FILMS

This limited warranty does not apply to normal wear or damage resulting from accident, misuse, abuse, neglect, improper care, improper installation, film installation that does not comply with state laws at the time of installation or any time in future or the law of the state where vehicle may be utilized. This warranty dose not cover glass breakage. This warranty coverage applies to quality of film product and does not installation performed by the dealer. Protectgard expressly excludes/disclaims liability in any event for any loss or damages whether direct, special, punitive, consequential or incidental arising out of the use of, inability to use, or defect in product covered by this warranty. Except hereby excludes and disclaims any and all other express or implied warranties, including all warranties of MERCHANTABILITY and FITNESS for a particular purpose. Xsun's liability under this warranty is replacement of film limited to maximum of Dollars Two Hundred only. This warranty gives you specific legal rights, and you may have other rights which vary from jurisdiction to jurisdiction.

 

WINDOW FILM CARE

In order to keep your window film looking good and to maintain warranty coverage please follow these care instructions.

Note: Information must be complete for warranty validation.

WARRANTY NOT VALID WITHOUT MASTER ROLL NUMBER

  • Your new film will take two to three weeks to fully cure. after installation, a hazy or cloudy look may appear. This appearance is caused by moisture used during application. after the moisture dries out the haze will disappear and film will bond clearly to glass offering you many years of product performance.
  • Allow film to cure for seven days before lowering the windows.
  • To ensure long life and maximum serviceability do not wash the windows for 30 days.
  • When cleaning use a soft cloth or clean synthetic sponge. common cleaning solutions which do not contain abrasive material may be used. Do not use abrasive pads/ cleansers or ammonia products.
  • Keep top portion with proof of purchase for registration of warranty. Mail in the bottom portion.

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